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Legal Information

Terms and Conditions/Terms of Service

  • Zaramella Argenti Website Terms and Conditions govern your membership on and your purchases and use of products and services available through Zaramella Argenti website. Your use of Zaramella Argenti website and these Terms are also governed by the Website Terms of Use.
  • Access to the Zaramella Argenti website and the use of its contents is subject to the conditions set out below. By accessing the website, the visitor accepts these Terms and Conditions of Use.
  • Anyone accessing Zaramella Argenti website is entitled to view any part of it for private and personal use. However, content must not be used or reproduced (in whole or in part) for any other purpose including, without limitation, on or in connection with any other website or publication, or for direct commercial gain.
  • Subject to the terms below, Zaramella Argenti takes steps that the information accessed via the website is accurate and up-to-date. Zaramella Argenti reserves the right to correct the website content at any time without prior notice and without liability.
  • The visitor hereby acknowledges that access to the website may be interrupted at any time by Zaramella Argenti for maintenance, security, or any other technical reason.
  • Zaramella Argenti hereby informs visitor that these general terms and conditions may be modified at any time. As soon as they are displayed online, each visitor who accesses the website is deemed to have accepted these modifications without restriction. It is therefore the visitor´s responsibility to read these terms and conditions prior to browsing the website.
  • By establishing membership on Zaramella Argenti website, or purchasing or using products and services through the website, you acknowledge and agree that:



  • These terms have been executed and delivered by you and constitute a valid and binding agreement between you and Zaramella Argenti, enforceable against you in accordance with their terms. You represent that you are (1) at least 18 years of age, (2) of legal age to form a binding contract.
    You shall, establish and use your membership on Zaramella Argenti website, buy and use our products and services in accordance with these Terms and Conditions.
    All calls, emails and other communications between you and Zaramella Argenti may be recorded.


Safe Shopping

  • When you shop at Zaramella, you´ll be one of millions of customers who have safely shopped with us.
  • Zaramella accepts returns on certain merchandise on a case-by-case basis.
  • No defective and/or non-conforming item may be exchange before being sent back to and received by Zaramella Argenti.
  • The product must be in its original and complete condition.


2.1 - Right of withdrawal

  • The customer benefits from a withdrawal period of fifteen whole days starting from the date of receipt of the Zaramella Argenti products ordered on the Website. He must return the Zaramella products at his cost, in their original and complete condition. To do that, the customer has to call our customer service: 00 39 04 99070086, Monday to Friday from 10AM to 17PM, or has to send an email to
  • Zaramella products that are returned incomplete, modified, spoiled, damaged and/or discolored through the action of the customer shall not be refunded. Moreover, a Zaramella product that has been personally engraved at the request of the customer may not be returned under the right of withdrawal. 
  • Subject to compliance with the time limit and reservations noted above, Zaramella Argenti shall pay a refund of all sums advanced by the customer, including the initial delivery costs invoiced by Zaramella to the customer, into the customer’s bank account corresponding to the bank card used on the day the order was placed, within thirty days of the date on which the right of withdrawal was exercised. 
  • In the event that the terms and conditions set out above for exercising the right of withdrawal have not been respected but the product has been sent back to Zaramella by the customer, the customer may have the returned Zaramella products re-delivered, at his cost, in the condition in which they were returned to Zaramella.


2.2 - Shipping Methods

  • Zaramella will provide an e-mail confirming the item has been shipped at time of shipment. Items generally are shipped within 5 to 20 business days of receiving your order and depending on your selected method of shipment. Please allow an additional 2 -3 business days for delivery of all engraved items.
  • Our estimated delivery date for your order is based on how quickly we can obtain and ship your items, your address and shipping speed.
  • Zaramella has a policy of free shipping for orders of EU
  • For domestic orders, Zaramella Argenti offers BRT express courier.
  • For international orders, Zaramella Argenti offers DPD, FedEx and DHL no rate shipping to most countries. Additional delivery charges may be applied for large or heavy items.
  • Shipments to private individuals in Russian are currently restricted. We recommend to our customers who wish to carry out to the order to do so with the name of a company/shop, authorized to do import.


No Obligation

  • Our Personal Notification Services, such as Zaramella Alerts and Email Me When Available, are provided free of charge, and you are under no obligation to buy anything.



  • You may establish membership on Zaramella Argenti website, and the enrollment requires you to indicate agreement to the Terms and Conditions and provide contact information and identification details.
    You can unsubscribe or change your subscription to any of our Personal Notification Services at any time.


Zaramella Updates

  • As a customer, subscriber, you will occasionally receive e-mail updates about important functionality changes to the web site, new Zaramella, and special offers we think you will find valuable.


Privacy Notice

  • Zaramella knows that you care about how information about you is used and shared, and we appreciate the trust that you place in us. Simply stated, our Privacy Notice explains what information we collect from you, how we use that information, and what choices you have with respect to that information.
    You consent to any personal information we may obtain about you being collected, stored and otherwise processed in accordance with the terms of the Privacy Notice.
    Zaramella Argenti may update its Privacy Notice from time to time, in its sole discretion, and post an updated version of the Privacy Notice.
    You will notify Zaramella Argenti immediately by emailing of any unauthorized use of your Zaramella Argenti membership.
    You may cancel your membership with Zaramella at any time by contacting Zaramella customer support.
  • This Privacy Notice describes the types of personal information we collect, how Zaramella Argenti uses the information, with whom we share it, and the choices you can make about our collection, use and disclosure of the information.
  • Zaramella Argenti may obtain from you information from several sources, including this website and others websites of the group holding Zaramella Argenti, when you call or email us or communicate with us through social media.
  • Zaramella Argenti may use the information we obtain from you to communicate with you throw email marketing about products, services, promotions, we believe will interest you; to process, validate, confirm, verify and deliver your purchases, publish your testimonial about Zaramella Argenti on our website and social networks; to maintain a record of the purchases you make on our website; tailor our products and services to suit your personal interests and the manner visitors use our site and social networks.
  • Zaramella Argenti does not sell or otherwise disclose personal information about you, except as describe in this Privacy Notice.
  • You may choose not to receive email communications from Zaramella Argenti.
    This Privacy Notice may be updated periodically and without prior notice to you to reflect in our personal informations practices. We will post a prominent note on our website to notify you of any significant changes to our Policy Notice and indicate at the bottom of the notice when it was most recently updated.
  • Zaramella Argenti knows how you care about information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting, you are accepting the practices described in this Privacy Notice.
    The information we learn from our customers help us personalize and continually improve your Zaramella Argenti Website Experience.
  • We receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
    We receive and store certain types of information whenever you interact with us.
    To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Zaramella if your computer supports such capabilities.
  • Information about customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only to the other parties of Zaramella Argenti group.
  • Zaramella Argenti gives you access to a broad range of information about your account and your interactions with Zaramella for the limited purpose of viewing and, in certain cases, updating that information. You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Zaramella features as your Profile, Wish Lists...
  • If you choose to visit Zaramella, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolutions of disputes.
  • Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to creature features like Top Sellers; the full Uniform Resource Locator (URL) clickstream to, though, and from our website, including date and time; cookie number; products you viewed or searched for; and the phone number you use to call to our Client Support.
  • Examples of the information you can access easily at Zaramella include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences, address book and 1-click settings); payment settings (including credit card information and promotional certificate and gift card balances); email notification settings (including Recommended for You and Improve your Recommendations); shopping lists and gifts registries; Seller accounts; and Your Profile (including your products reviews, Recommendations, List mania lists, Reminders, personal profile, and wish list).
  • Cookies may be stored on visitors´ computers´ hard drives at the time of their a connection to the website. Cookies are small data text files that are used by websites to simulate a continuous connection to that the site enhance the visitor´s browsing experience, and will be necessary for visitors to complete their purchase session on e-commerce sections of the website. Visitors may set their browser to disable cookies.


Terms of Use

  • These website Terms of Use apply to your use of Zaramella Argenti website. Any membership you may establish on the website and/or the purchase or use of any products or services available through this website are governed by the Terms and Conditions of Service.
  • You represent that all the information, data or other materials you provide on this site are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on Zaramella Argenti website, as appropriate.
  • You consent to any personal information we obtain from you being collected, stored or otherwise processed in accordance to the terms of the Privacy Notice.
  • Zaramella Argenti grants a limited licence to access and make personal use of this website. Unless indicated to the contrary, you may access, copy, download and print the content available on this website for your personal, non-commercial use; you do not modify or delete any copyright, trademark or other proprietary that appears in the content.
  • You acknowledge that you are responsible for any content you may submit through Zaramella Argenti website, including legality, reliability, appropriateness, originality of any such content.
  • You may not use a false email address or other identifying information, impersonate any person or entity. Some features that may be available on Zaramella Argenti website require registration. By registering you agree to provide true, accurate, current and complete information about yourself.